Our guarantee is a very simple one: if you are not satisfied with any element of the work we do, we’ll stay on the project until it is fixed, and you are happy with it.
While our customers love the work we do, it’s still important to have a guarantee like this to give you peace of mind. Peace of mind that if anything does go wrong, you know we won’t leave you with a home renovation you are not happy with.
We take pride in our work, and we want you to be proud of the work we do too.
Our Quality Control Process
We back up our guarantee with a well-established quality control process that ensures quality throughout every stage of the build.
This process includes appointing a project manager to your renovation who regularly checks the standard of work being delivered by our team. Your project manager will also manage the subcontractors, ensuring the only tradespeople working on your home are tradespeople we trust and have carefully vetted.
At the end of your renovation project, we go through a multi-point checklist to identify problems, however minor. These problems are added to a snag list which our team methodically corrects until everything is complete.